We're here to help you use Waleef safely and get the most out of the community.
Contact Support
Email: aswaqna.sd@gmail.com
We aim to respond within 2–3 business days. Please include your account email and a clear description of your issue.
What We Can Help With
- Account access and sign-in problems (Google or Apple).
- Profile updates, notifications, and app settings.
- Reporting abusive content, spam, or suspicious accounts.
- Adoption, mating, or contest questions about how the app works.
- Billing or subscription questions related to App Store or Google Play purchases.
- Privacy requests and account deletion questions.
Account Deletion
You can permanently delete your account from the Waleef app:
Account → Account Info → Delete account.
Deletion removes your profile, posts, listings, messages, and related data. This action cannot be undone. Account deletion is not available for admin accounts or accounts linked to a store, clinic, or service provider listing.
Report a Problem in the App
Signed-in users can also report a problem from Account → Report problem inside the app.
Safety Tips
- Meet other users in safe public places when arranging adoptions or matings.
- Never share passwords, banking details, or sensitive personal information in chat.
- Verify animal health and ownership independently before any transfer.
- Use in-app reporting tools if you see content that violates our Terms & Conditions.
Download Waleef
- Google Play: search for "Waleef" or open the download link from a listing page on waleef.online.
- App Store: search for "Waleef" on iOS.
Legal and Policies
- Terms & Conditions: waleef.online/terms
- Privacy Policy: waleef.online/privacy
- Refund Policy: waleef.online/refund
Thank you for being part of the Waleef community.
